Digital Disruption in Banking & First Bank Network Status Today 2025

What is Digital Disruption in Banking?

Digital disruption in banking refers to the transformation of traditional banking
services through new technologies such as mobile banking, fintech apps, blockchain, AI-driven
financial tools, and digital payments. It challenges conventional banking models by providing
faster, cheaper, and more customer-friendly solutions.

For example, services like mobile wallets, digital lending platforms, and online banking
allow customers to perform transactions without visiting a physical branch. While digital disruption
creates innovation, it also forces traditional banks like FirstBank Nigeria to
continuously upgrade their infrastructure to remain competitive.

What Are the Problems with Digital Banking?

While digital banking has made financial transactions more accessible,
it comes with a set of challenges, especially in developing countries like Nigeria.
Some common problems include:

• Network downtime – customers often face failed transactions due to poor connectivity.
• Cybersecurity threats – hackers target online platforms to steal data or money.
• System overload – high transaction volumes sometimes crash mobile banking apps or USSD platforms.
• Digital illiteracy – some customers, especially in rural areas, struggle to use modern banking technology.
• Delayed transfers – interbank transactions may take hours or days during system disruptions.

These issues highlight why banks must invest in stronger IT infrastructure,
cybersecurity measures, and customer support services.

Did First Bank Shutdown?

There have been rumors circulating online about FirstBank shutting down.
However, these claims are misleading. FirstBank has not shut down operations;
rather, the bank sometimes experiences temporary downtime on digital platforms
such as FirstMobile, FirstOnline, and USSD (*894#).

These downtimes are usually due to network maintenance, system upgrades,
or technical glitches. While such disruptions cause inconvenience,
FirstBank continues to operate through its physical branches and ATMs.

Is First Bank Having Network Issues Today in Nigeria?

As of today in September 2025, some FirstBank customers have reported
network issues affecting transfers to other banks.
According to the bank’s latest notice, interbank transactions via FirstMobile,
FirstOnline, and USSD may experience delays or declines.

Customers are advised to retry failed transactions after some minutes or use
alternative payment channels until full service is restored.

First Bank Network Status Today

Today’s FirstBank network status shows that while some internal
transactions within FirstBank accounts are going through smoothly,
external transfers to other banks remain unstable.
This means customers trying to send money to GTBank, Zenith, UBA, Access Bank,
and others may face declined transactions.

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The bank has reassured customers that its technical team is actively
working with telecom partners and service providers to restore full stability.

First Bank Network Today 2025

In 2025, FirstBank continues to strengthen its digital channels
by introducing innovations like facial biometric authentication
on FirstMobile. However, periodic network disruptions still occur,
affecting customer trust and satisfaction.

Customers who experience downtime are encouraged to:

• Retry transactions after 10–15 minutes.
• Use alternative channels like ATMs or POS machines.
• Keep multiple bank accounts to reduce dependency on a single platform.
• Monitor official FirstBank updates via SMS, email, or social media.

While downtimes are frustrating, they are part of the growing pains
of digital banking in Nigeria as banks scale up to handle massive
transaction volumes.

Customers should remain patient during downtimes and adopt multiple transaction
alternatives. As digital banking continues to evolve in 2025,
Nigerian banks like FirstBank must balance innovation with stability
to maintain customer trust in an increasingly competitive financial market.